The ICT Hub is one accountable partner for your whole technology function: managed IT, security, AI operations, and now Business Fibre. One invoice. Plain pricing. A team that treats your business as its own.
// The AI-written morning brief our clients wake up to.
Most of our clients don't have an internal IT department. The function is performed by us, by people who treat the work as their own. Your team arrives each morning and the technology is simply there.
Unlimited support for your whole team, on-site and remote, with 24/7/365 on-call coverage. An IT department that feels like your own, because in practice it is.
Design, monitoring, patching and break/fix across LAN, wireless, firewalls and cloud infrastructure, with vendor contracts actively worked down rather than just renewed.
Full tenancy management across Exchange, SharePoint, Teams and OneDrive. Licensing right-sized continuously. Copilot deployed properly, with governance and adoption that stick.
Endpoint protection, immutable backup, dark web monitoring, protective DNS filtering and incident response. A layered posture that has absorbed real-world attacks, and held.
Office moves and fit-outs delivered through nights and weekends, so your people arrive Monday to a workplace that works. Application rollouts and upgrades handled end to end.
Procurement at genuine cost, every device provisioned to an identical approved standard from day one, and end-of-life disposal done properly, data destruction included.
We don't sell AI strategy decks. We build working systems: first to run our own service, then to run your business. Built in your own cloud tenancy, so the capability is yours and stays yours.
Leadership starts each day with an AI-written operational brief covering incidents, costs, security and sentiment. A note from a chief of staff, not a status report.
An AI support assistant in Teams answers your staff's IT questions on demand, around the clock, with a human engineer one step behind it.
A one-question pulse after every interaction shows how your teams actually feel about IT, live and by site, not once a year in a survey.
Data lakes and AI-powered semantic search across your documents and project history. Time-to-find drops from minutes to seconds.
Licensing, governance, training and adoption tracking, so AI tools get used across the business rather than shelved after the pilot.
Workflows, agents and integrations that hand hours back to your highest-value people every month. Scoped, built and measured.
Why it matters: work that once needed external specialists charging tens of thousands of dollars can now be built quickly, on infrastructure you already own. The cost of this capability has collapsed. We make sure the saving lands with you.
The most reliable and secure business fibre in New Zealand. After years of managing other carriers' circuits for our clients, we built our own, delivered on The ICT Hub's own network platform and watched around the clock by the same people who answer your calls.
Proactively monitored 24/7/365 by real engineers. When something looks wrong, we're already on it, usually before you've noticed anything at all.
A network built with protection in mind, run by the same security team that defends our managed IT clients every day. Ask us where the roadmap is heading.
Fibre, IT and security from a single accountable partner. No hold music, no finger-pointing between providers, no mystery line items.
Home fibre for your team is available on request through the same platform, a genuinely useful benefit for hybrid teams. Ask us in chat and we will sort it.
Every ICT Hub Business Fibre connection on a 12-month term includes malicious website blocking, run on our own resolver network here in New Zealand. Websites known to host phishing, malware or scams simply never load, for everyone in your business, with nothing to install. We keep the blocklists current from reputable commercial threat intelligence sources.
Websites known to host phishing, malware or scams never load, for anyone in your business. It runs on our own New Zealand resolver network: nothing to install, nothing to manage. Included free on contracted Business Fibre, along with our business router and a static IP. The technical name is protective DNS: each website lookup is checked against continuously updated threat lists before the page resolves.
A dedicated security team for your business cloud: always on, learns how your business normally works, and raises the alarm when something isn't right. Analysts read every detection across your Microsoft 365 or Google Workspace, backed by dark web monitoring, silent tripwires in your files and daily threat research. You get a plain-English call when it matters, never a wall of alerts.
"At 03:14 someone signed into your accounts from Hanoi. The session is still live. We are calling you now."
Business Fibre is the front door to a full carrier-grade catalogue. Every service below runs on a purpose-built, multi-carrier national core with diverse paths, and every one of them comes with the same accountable team behind it.
Symmetrical internet from everyday speeds to multi-gigabit Hyperfibre. DDoS-mitigated and DNS-protected as standard, with no data caps.
Low-latency Layer 2 links between your locations over business-grade fibre, built to IEEE and MEF standards. Your sites, one network.
An application-aware private network across all your sites, blending private links, internet VPN and cloud on-ramps, managed end to end.
Dedicated private paths into Azure ExpressRoute, AWS Direct Connect and Oracle FastConnect via the Auckland on-ramps, bypassing the public internet entirely.
SIP trunks and cloud phone lines that scale one channel at a time, over your fibre, your WAN, or any connection you already have.
Locally delivered attack detection and mitigation with cloud scrubbing, always-on or on-demand, plus enterprise web application firewall, bot and API protection.
Secure, environmentally controlled rack space from a single unit up, in major centres and regional towns, connected straight into the network core.
Low Earth Orbit connectivity for places fibre can't reach: fast, low-latency satellite for rural sites, projects and resilient backup paths, anywhere in NZ.
Behind every connection: diverse fibre paths across multiple national carriers, carrier-grade hardware, and a 24/7 New Zealand-based network operations centre that fixes things fast, usually before you've noticed.
Design my network →Fixed monthly pricing agreed up front. Any change is quoted and approved before it happens, never discovered on the invoice.
Every vendor contract stays under continuous review. When rates rise, we shrink the footprint. When a better deal exists, we negotiate it. Every saving flows back to you.
You don't manage five suppliers. We do. When something fails, there's no finger-pointing. When something needs to change, we negotiate on your behalf, not against you.
Not just your technology: your workflows, your costs, your growth plans. The ideas we bring are specific to your business, and they exist to grow revenue or cut cost.
It's why our longest client relationship has run for more than twelve years, through economic cycles, office moves, a real cyber incident contained and held, and a complete shift from server rooms to a cloud-first, AI-capable workplace.
We are in Auckland, Wellington, Hamilton, Christchurch and Dunedin. Chat with us to arrange a visit.
21 Queen Street, Jarden House, Auckland Central, Auckland 1010
Level 31, 2-6 Gilmer Terrace, Plimmer Towers, Wellington 6011
410 Victoria Street, Hamilton 3204
Awly Building, 287-293 Durham Street, Christchurch 8013
Harvest Court Mall, 218 George Street, Dunedin 9016
Somewhere else in New Zealand? We look after businesses in every region, on-site and remote. Chat with us and we will arrange a time and place that suits.
Tell us what's not working, or what you want to build next. Chat with us right here on the site, any hour. It can check your connection, answer your questions and log a fault on the spot, and bring in a person when one is needed.
Chat with us